How to change my chase debit card pin online

Things to Know:

  • You won’t be able to choose your new PIN immediately.
  • The new PIN will arrive by mail within 5 to 7 business days.
  • Alternatively, you can visit a Chase branch to get your PIN changed immediately.


  1. Log in to your Chase online banking account or open the Chase Mobile App.
  2. Locate your desired debit card account. You might need to tap or click on it to view details.
  3. Look for a section labeled “Manage Account” or similar options.
  4. Within “Manage Account,” find the option to “Manage PIN” or “Change PIN.” This is where you’ll initiate the request.
  5. You’ll likely be prompted to enter your 16-digit debit card number.
  6. Confirm the request.


  • You should receive a confirmation message indicating your request for a new PIN has been submitted.
  • Remember, you won’t receive the new PIN immediately.

Additional Tips:

  • Security Reminder: Never share your PIN with anyone, including Chase representatives. They will never ask for your PIN directly.
  • Choosing a Strong PIN: Select a PIN that’s easy for you to remember but difficult for others to guess. Avoid using birthdates, phone numbers, or easily identifiable sequences.

For Faster Service:

  • If you need your PIN changed immediately, visit a Chase branch with your ID. They can assist you directly.

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