Unfortunately, Chase doesn’t allow directly setting a new PIN through their online banking or mobile app. However, you can initiate a request for a new PIN to be mailed to you. Here’s a step-by-step guide:
Things to Know:
- You won’t be able to choose your new PIN immediately.
- The new PIN will arrive by mail within 5 to 7 business days.
- Alternatively, you can visit a Chase branch to get your PIN changed immediately.
Steps:
- Log in to your Chase online banking account or open the Chase Mobile App.
- Locate your desired debit card account. You might need to tap or click on it to view details.
- Look for a section labeled “Manage Account” or similar options.
- Within “Manage Account,” find the option to “Manage PIN” or “Change PIN.” This is where you’ll initiate the request.
- You’ll likely be prompted to enter your 16-digit debit card number.
- Confirm the request.
Confirmation:
- You should receive a confirmation message indicating your request for a new PIN has been submitted.
- Remember, you won’t receive the new PIN immediately.
Additional Tips:
- Security Reminder: Never share your PIN with anyone, including Chase representatives. They will never ask for your PIN directly.
- Choosing a Strong PIN:Â Select a PIN that’s easy for you to remember but difficult for others to guess. Avoid using birthdates, phone numbers, or easily identifiable sequences.
For Faster Service:
- If you need your PIN changed immediately, visit a Chase branch with your ID. They can assist you directly.
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